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In 2005 the Mount
Sinai Division of Pediatric Hematology/Oncology procured the
services of Splashes of Hope as part of the large-scale outpatient
medical practice renovation. Patients who had grown accustomed to
receiving their outpatient chemotherapy treatments in a drab,
sterile environment were taken aback when beautiful, New York
City-themed murals seemingly appeared overnight! The artwork has
truly transformed the environment of care. Many patients might feel
uncomfortable in the unfamiliar environment of the hospital, but the
familiar images of our city help them to feel right at home.
To welcome our patients
and families to the practice, an image of the Queensboro Bridge span
adorns the two large entry doors into our outpatient clinic. As
patients and their families enter our clinic, they travel ‘through’ the
bridge/door, which is exactly how the majority of our patients arrive
here by ambulette each morning from their homes in
Queens. This familiar welcome sets the tone immediately as we try
to impress on our patients that we understand where they are coming from
and sends a message that we want them to feel comfortable and familiar
here.
The playroom, teen
room, and pediatric infusion room are all bordered by a cityscape of
familiar and distinguishable Manhattan structures and skyscrapers such
as the Empire State Building,
the Guggenheim Museum and the Chrysler Building. Among these landmark
buildings is Mount Sinai Hospital, sending a message of the importance
of a place that our patients and families call home.
Our patients were very
excited to have the opportunity to give input about what images they
would like to see on the walls of the clinic, and were overjoyed when
those ideas came to life! Children who are diagnosed with serious
illnesses such as cancer and blood disorders often have little control
over major parts of their lives. They do not get to choose whether or
not they want to come to the hospital, nor do they get to decide whether
or not they will get chemotherapy or an injection. One of our major
therapeutic goals for these patients is to give them choices and control
whenever possible. Giving them the power to choose what they would like
to see on the walls every day when they come here allowed them to have
some control over their environment; a major factor in their
psychosocial well being.
We incorporated ideas
what would have therapeutic value in the special design of our four main
examination rooms. Each room is painted as the same scene in
Central Park,
but each one in a different season. Our inpatient children's hospital
unit overlooks Central Park, and for many patients the images in these
rooms help to revisit and process some of the experiences they have
endured in the hospital with the help of their parent or a member of our
psychosocial team. Additionally, the common emotions and connections
that people make with each season continue to be a metaphor for how
children are feeling that day. When asked which season room they would
like to see their doctor in, kids often choose the room that best fits
the mood that they are feeling that day, allowing our staff insight into
how they are coping. Additionally, the images in the examination rooms
are perfectly balanced: they are captivating without being
overwhelming. The interesting and sometimes funny images allow kids a
divisional focus during sometimes stressful examinations, and the
painted ceiling tile allows them a window to the outside world, which is
sometimes a doorway to a different place to imagine themselves in.
The style of the
images created by Splashes of Hope is perfectly suited to our wide range
of patients. The images portray kids of every age, race, gender and
family composition, as well as children who are bald, in wheelchairs or
on crutches. Portraying people that are like them help kids to identify
with and feel represented as a part of something important. The images
are also appealing to our teen population and parents and caregivers as
well and help us in our mission to make our clinic environment feel "kid
friendly" without making our older population feel out of place.
Angela
Salerni, MBA, CHE
Mount
Sinai Medical Center
Division Administrator
Pediatric Hematology/Oncology
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